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As we navigate through this challenging time, we want to be transparent about what we are doing to stay COVID-19 safe. Our Sales and Service departments remain OPEN and our team are ready to help you with all of your enquiries.

As a dealership, we have been working behind the scenes to make it easier for our customers to interact with us online. Our Customer Relations team is ready and waiting to answer all of your questions as well as send you product videos, all from the comfort of your home.

Not only have we embraced online for our customers, but we have also made big changes in the way we communicate internally between staff and departments. We have enhanced our technology and moved our processes online to minimise face-to-face contact.

We have also enforced strict hygiene procedures across every aspect of the sales and service journey. 

Sales

  • Although we have always practised cleanliness, all of our staff have been provided additional hand sanitiser and antibacterial wipes to ensure their workspaces and offices are cleaned throughout the day and between each customer visit.
  • Customers have the option to test drive a car alone, with no staff member present.
  • We have implemented virtual test drives to enable our customers to learn more about the vehicle they are interested in without having to visit the dealership in person.
  • You can also test drive the car from your driveway - we will bring the car to you.
  • We are fully stocked, with all cars in the yard displaying driveaway pricing and specifications. Feel free to pop in after-hours if you're more comfortable.
  • We have extended our Online Enquiry team's hours to answer any questions about sales, finance, parts, and service.

Service

  • We are practising social distancing.
  • We have introduced steering wheel and gear shifter wrapping.
  • Vehicle keys are being placed in plastic zip-lock bags.
  • Our courtesy bus has ceased operation due to social distancing regulations.
  • Our waiting areas are cleaned frequently and we have removed refreshments.
  • Our staff is wiping down reception benches including EFTPOS machines between each customer visit.
  • We can also take payments over the phone.
Darwin Volkswagen
Service Enquiry

Volkswagen Genuine Service | Darwin Volkswagen

View Our Service Introduction Video:

Darwin Volkswagen provides factory trained technicians so you can be assured that your car service will be carried out by a technician who knows your Volkswagen and will be using genuine parts suited to your vehicle!

Our skilled, factory trained technicians know your vehicle inside and out. Equipped with the latest software and state-of-the-art diagnostic equipment, we are able to assess your vehicle with extreme accuracy.

Darwin Volkswagen is committed to delivering services that are completed with precision to ensure that all servicing and repairs are completed to Volkswagen's specifications, to keep your vehicle running at optimum performance.

When you buy a Volkswagen, we don't just watch you drive off into the distance - we stay right beside you. We are geared to keep you and your Volkswagen safely on the road. 

With Darwin Volkswagen, peace of mind comes standard.

Have an enquiry or would like to book your vehicle in for a service? Simply complete our Service Booking form and our friendly Service team will be in touch.

Extend Your Warranty

To give you added peace of mind, you have the option to purchase an extended warranty to suit your ownership cycle. Please contact 08 8946 4444 or email freivproneen@qztag.pbz.nh

Service Drop Off

When your vehicle is in for a service, a courtesy customer drop off service is available. Please mention this when making a booking.

Safety first. Always.

Nothing is more important to you than the safety of your family, which means that nothing is more important to us.

When you're on the road, you want peace of mind and confidence that your car is as safe as the day you bought it.

Darwin Volkswagen offers the right expertise; together with technologically-advanced equipment and genuine parts fitted to precise standards by Volkswagen-trained technicians, ensuring that you and your family get to your destination safely.

Customer Care

We understand that your car is an important part of your life.

We always strive to delight our customers and exceed expectations at every opportunity. At Darwin Volkswagen, we treat every car like it's our own. Because in a way, it is.

Volkswagen Parts

A cambelt travels, on average, three times around the world during its lifespan.

So it makes sense to fit one that has passed the most stringent quality tests - a Volkswagen genuine part.

Darwin Volkswagen has access to nearly 500,000 Genuine Parts, all of which are designed during vehicle development and perfectly matched to each model. We use only Volkswagen parts, keeping your Volkswagen a Volkswagen.

Openpay

Address
364 Stuart Highway, Winnellie, NT 0820
Get directions View on map
Monday - Friday
7:30am - 5:00pm
Saturday
Closed
Sunday
Closed